Delivery timelines can differ because each shipment passes through several stages before arriving at its final destination. After an order leaves our fulfillment center, it typically moves through regional facilities, sorting centers, transportation routes, and local carrier networks. Distance, carrier volume, seasonal demand, weather conditions, and regional logistics capacity can all affect how long a package remains in transit. Under normal circumstances, standard deliveries arrive within approximately ten to twenty business days, not including weekends or public holidays.
We work closely with established logistics partners and make every effort to dispatch orders as quickly as possible. However, certain situations are outside of our control. Severe weather, transportation disruptions, labor shortages, customs or security inspections, and unexpected surges in shipping volume may result in longer delivery times. While these delays can be frustrating, we appreciate your patience and understanding when they occur.
Once an order has been processed and shipped, delivery dates are estimates rather than guarantees. Shipping addresses and delivery methods cannot be changed after checkout, as carrier systems rely on fixed routing procedures. For this reason, customers are encouraged to carefully review all shipping details before placing an order. Providing complete and accurate information greatly reduces the risk of misdirected shipments, failed delivery attempts, or extended transit times.
During transportation, packages are under the care of the carrier and may pass through multiple distribution centers. In some cases, carriers may temporarily hold a shipment for address verification or additional checks. On rare occasions, an item may become unavailable after an order is placed due to inventory discrepancies. If this happens, we will notify you promptly, remove the affected item from your order, and issue a refund for that portion.
All orders include complimentary standard shipping. Certain shipments may require a signature upon delivery, depending on carrier policies or local regulations. If a delivery attempt is unsuccessful, the carrier may attempt redelivery. Multiple failed attempts can result in the package being returned to us. Returned orders are canceled, and the purchase amount is refunded to the original payment method. We recommend monitoring tracking updates and ensuring someone is available to receive the package when delivery is expected.
Orders may also be delayed, canceled, or unable to ship due to factors such as out-of-stock items, unsupported destinations, restrictions on post office boxes, payment authorization issues, or incomplete checkout information.
If you receive an incorrect item, encounter sizing concerns, or need assistance with a shipment, please contact us as soon as possible at americangirlofficial@outlook.com. Our support team will help guide you through available options, including returns, refunds, or exchanges, and work to resolve any shipping-related concerns efficiently.